Terms and Conditions - Garden Maintenance Sydenham
Welcome to Garden Maintenance Sydenham. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
Service Agreement
Our garden maintenance services include lawn care, pruning, planting, and general garden upkeep. By contracting with us, you accept the scope of services provided and understand that additional services may incur extra charges.
Service Schedule
- Regular Maintenance: Weekly or bi-weekly visits as per your preference.
- Seasonal Services: Spring and autumn clean-ups, planting, and preparation.
- Emergency Services: Available upon request with additional fees.
Payment Terms
Payment for our services is due upon receipt of the invoice, which is typically issued monthly. We accept various payment methods, including bank transfers and credit cards.
Late Payments
If payment is not received within 15 days of the invoice date, a late fee of 5% may be applied. Continued non-payment may result in suspension of services until the account is settled.
Client Responsibilities
Clients are expected to:
- Provide clear access to the garden area.
- Inform us of any specific care instructions or restrictions.
- Maintain proper communication regarding scheduling and service changes.
Property Access
Clients must ensure that our team has the necessary access to the property during scheduled service times. Failure to provide access may result in missed services and potential additional charges.
Liability
Garden Maintenance Sydenham is not liable for any damage caused by pre-existing conditions in the garden or unforeseen circumstances such as extreme weather events.
Insurance
We carry comprehensive liability insurance to cover any accidental damages that may occur during the provision of our services.
Termination of Services
Either party may terminate the service agreement with a 30-day written notice. Upon termination, all outstanding payments must be settled within 15 days.
Refunds
Refunds are not provided for completed services. If services are canceled prior to commencement, a full refund will be issued.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected is used solely for service provision and will not be shared with third parties without your consent.
Data Protection
All personal information is stored securely and in compliance with applicable data protection laws.
Dispute Resolution
In the event of a dispute, both parties agree to seek a resolution through negotiation. If a resolution cannot be reached, the matter may be escalated to mediation or arbitration.
Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Garden Maintenance Sydenham operates.
Amendments
Garden Maintenance Sydenham reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes, and continued use of our services constitutes acceptance of the updated terms.
Notification of Changes
Clients will receive notification of any amendments via email or written communication at least 15 days prior to implementation.
Acceptance of Terms
By hiring our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.